The shop and workshop, based in Easingwold, North Yorkshire, not only sells a full range of fresh and unusual flowers but also keeps a complete stock of exquisite silk and dried flowers, candles, crystal glassware, gifts, and takes commissions for dried and silk arrangements. Our staff are only too happy to help customers, who return again and again. The success of Flowers By Design has been based on a simple but winning formula, "listen, learn and achieve." We listen to our customers, learn to appreciate and interpret their individual requirements and achieve the very best results in whatever service we provide for them. Our customers' comments are a delight to us and a reward for all the hard work; "We've just popped in for a little inspiration." (We sell a lot of that), "What is that and how do I look after it?", "Can you get hold of that beautiful flower in the arrangement you prepared for me last month?" We answer all their questions and hear how long their flowers have lasted, they browse, always buy more than they planned and order special occasion flowers well in advance whilst they are here. We are told how much they appreciate the time we spend finding out exactly what they want.